OUCH:

Knee deep in a serious assload of calls for my new job I happened to dial the number for, let's say..."Mr. and Mrs. Doe."

The phone rang, a man answered, and I asked, "Mr. or Mrs. Doe please," only to find out that the Mrs. recently passed away.

Man, that sucked, but it's probably safe to say that it sucks waaayyyy more for Mr. Doe.

Update:

Hearing, "I'm sure your program is great, but my mother was diagnosed with terminal cancer two weeks ago, and I haven't had much time to check the web recently," also suuuucks.
- posted by Aaron @ 9:36 PM